Privacy Policy
Your trust matters to us. This policy explains what Hotel The Glass House collects when you enquire, book or contact us, and how we look after it.
Information we collect
When you make an enquiry or booking request — by phone, WhatsApp, email or through this website — we collect the details you choose to share, such as your name, contact number, email address, dates of stay, number of guests and the nature of your request.
We do not require you to create an account to browse the website. If you sign in to manage your bookings, we store the account details needed to provide that service.
How we use your information
We use your information only to respond to your enquiry, confirm and manage your stay, arrange the services you request, and keep you informed about your booking.
We do not sell your personal information, and we do not share it with third parties except where it is necessary to fulfil your request (for example, arranging an airport transfer) or where required by law.
Messaging channels
When you contact us through WhatsApp, email or telephone, your messages are handled by those respective service providers under their own terms and privacy policies.
Data retention & security
We keep your information only for as long as needed to serve your request and to meet our legal and accounting obligations, and we take reasonable measures to protect it.
Your choices
You may ask us to access, correct or delete the information we hold about you at any time by writing to us at the contact details below.
Contact us
For any privacy request, reach us at bb41hoteltheglasshouse@gmail.com or +91 92662 10913. 41, Block B, Ansal Golf Links 1, Greater Noida, Uttar Pradesh 201315.